Effective: 02-05-2026
This policy outlines the terms and conditions for shipments made under FOB (Free on Board) Destination.
Under these terms, theblockwire.co (the “Seller”) assumes responsibility for the goods until they reach the customer’s (the “Buyer”) specified delivery location.
This policy applies to all shipments made by theblockwire.co.
Ownership and risk of loss or damage to the goods remain with the Seller until the goods are delivered to the Buyer’s specified delivery location.
Once the shipping carrier confirms delivery, responsibility for the goods transfers to the Buyer.
The Seller will provide confirmation of delivery to the Buyer. This confirmation may include:
Once delivery is confirmed by the carrier, any loss, theft, or damage becomes the responsibility of the Buyer.
Local shipping is available within:
Shipments are fulfilled from the Seller’s regional warehouses where applicable.
Shipments to other destinations may be subject to customs duties, taxes, and import charges. Where applicable, such costs may be included in the final sale price charged to the Buyer unless otherwise specified at checkout.
International shipments include:
Additional customs duties or taxes may apply depending on destination country regulations.
Orders are typically processed within 1–2 business days.
Once shipped, a tracking number will be provided via email.
Processing times may vary during peak periods, holidays, or due to unforeseen circumstances.
The Seller ensures that goods are adequately insured against loss or damage during transit.
The cost of insurance is included in the shipping costs unless otherwise specified.
If goods are damaged or lost during transit, the Seller is responsible for filing claims with the carrier and may provide a replacement or refund at its discretion.
The Buyer must notify the Seller of any damage or loss within fourteen (14) days of receiving the goods.
If goods are not delivered within the expected timeframe, the Buyer should notify the Seller.
The Seller will investigate and take appropriate action, which may include a replacement or refund where justified.
Once delivery is confirmed by the carrier, issues such as theft, misplacement, or damage after delivery are the responsibility of the Buyer.
The Buyer should take appropriate precautions to secure the goods after delivery.
The Buyer must ensure someone is available to receive and inspect the goods upon delivery.
If signature confirmation is required, the Buyer must arrange for an authorized individual to sign.
The Buyer must report any shipment-related issues, including damage or non-delivery, within thirty (30) days of receiving the goods.
This Shipping Policy may be amended from time to time.
Any material changes will be published on the Site prior to shipment.
The Seller’s policies described herein are applied uniformly across Google, Amazon, and any other platform on which the Seller offers its products for sale.